Policy

I. Introduction

This Privacy Policy describes how Epoxos Design collects, uses, and discloses your personal information when you visit or make a purchase from our website. We operate in full compliance with the General Data Protection Regulation (GDPR) and the Turkish Law on the Protection of Personal Data (KVKK).

II. Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.
Order Information: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Device Information: Version of web browser, IP address, time zone, and how you interact with the Site.

III. How We Use Your Personal Information

We use your personal information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Legal Basis: Pursuant to GDPR and KVKK, we process your data to fulfill our contract with you or to satisfy legal obligations (such as tax records).

IV. Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above.
Payment Processors: To securely handle transactions.
Shipping Carriers: To deliver your unique treasures to your door.
Legal Compliance: We may share information to comply with applicable laws and regulations or to respond to a subpoena.

V. Your Rights

GDPR: If you are a resident of the EEA, you have the right to access the Personal Information we hold about you and to ask that your personal information be corrected, updated, or erased.
KVKK: In accordance with Article 11 of the KVKK, you have the right to learn whether your data is processed, request information, and object to the occurrence of a result against you.
Exercise Your Rights: To exercise these rights, please contact us at info@epoxosdesign.com.

Cookies

VI. Cookies Policy

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, and advertising cookies.

Managing Cookies

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

VII. Data Retention

When you place an order through the Site, we will retain your Personal Information for our records for a period required by applicable tax and commercial laws (typically 10 years in accordance with local regulations), unless and until you ask us to erase this information.

VIII. Minors

The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.