From Nature’s Heart to Your Door
Every piece is a moment captured in time, handcrafted with reverence and packed with the utmost care. Our commitment is to ensure that the strength of ancient woods and the fragility of botanicals reach you in their most perfect, protected form.
Secure Shopping via Etsy
Every Epoxos Design piece is a unique work of art, handcrafted with patience and care. To ensure the highest level of security for your transactions, we process all orders through our official Etsy Shop. This allows you to benefit from Etsy’s secure payment infrastructure and comprehensive Purchase Protection program.
Shipping & Worldwide Delivery
We are proud to send our botanical treasures from our Istanbul studio to nature lovers all over the world.
Processing Time: Since each piece is carefully inspected and packaged, please allow 1-3 business days for us to prepare your order for shipment.
Delivery Times: * Standard Shipping: 7-14 business days (estimated).
Express Shipping: 3-5 business days via premium carriers (DHL, UPS, or FedEx).
Tracking Your Order
Once your package is on its way, you will receive a confirmation email via Etsy containing your tracking number. You can monitor every step of your jewelry’s journey directly through the Etsy platform.
Customs & Import Duties
Please note that buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs processes, but we always do our best to ensure a smooth delivery.
Returns & Exchanges
We want you to fall in love with your Epoxos Design piece. If for any reason you are not satisfied, you may initiate a return within 14 days.
Please note that items must be returned in their original, pristine condition, and all return shipping costs are the responsibility of the customer. To ensure a smooth process, please reach out to us with photos of your piece at info@epoxosdesign.com or via Etsy messages for assistance.
Still Have Questions?
We are here to ensure your Epoxos Design experience is as seamless as our craft. Whether you have a query about a specific design, our materials, or your order process, please do not hesitate to reach out.
Direct Contact: info@epoxosdesign.com Studio Location: Istanbul, Turkey
Follow our journey on Instagram for a behind-the-scenes look at our handcrafted art and creative process.
